To the extent we provide you notice of different or additional privacy policies or practices those additional terms shall govern such data collection and use.
1. What Information Does the App Collect?
(a) Information You Provide to Us
On the App, we may ask you to provide certain categories of information such as: (1) demographic and personal identifiable information, which is information that identifies you personally, such as your first and last name, age, gender email address, zip code, and phone number, and health insurance information (“Personal and Demographic Information”); and (2) information about your health (e.g., history of disease, menstrual cycle) and information about the medications you are taking (e.g., current medications, current and past birth control methods) (“Health Information”) (“Personal and Demographic Information” and “Health Information” are referred to collectively herein as “Your Information”). In connection with the App, we may collect YourInformation in the following ways:
- Through forms filled out by a user on the App.
- Through information provided by a user in connection with any services offered on the App.
- Through surveys, polls, blogs and postings and submittals.
(b) Information We Collect and Store As You Access and Use the App
In addition to Your Information or other information that you choose to submit to us via our App, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect and store certain information whenever you visit or interact with the App (“Usage Information”). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your mobile phone (your “Device”) whenever you visit or interact with our App. Usage Information may be non‑identifying or may be associated with you. Whenever we associate Usage Information with Your Information, we will treat it as Your Information. This Usage Information may include:
- your Device functionality (including browser, operating system, hardware, mobile network information);
- the areas within our App that you visit and your activities there, including remembering you and your preferences; and
- certain other Device data, including the time of day, among other information.
We may use various methods and technologies to collect and store Usage Information (“Tracking Technologies”). For example, we use “embedded scripts.” An embedded script is programming code that is designed to collect information about your interactions with the App, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the App, and is deactivated or deleted thereafter. We may use Tracking Technologies for the following purposes:
- Performance-Related. We may use Tracking Technologies that are useful in order to assess the performance of the App, including as part of our analytic practices or otherwise to improve the content, products or services offered through the App.
- Functionality-Related. We may use Tracking Technologies that are required to offer you enhanced functionality when accessing the App, including identifying you when you visit our App or keeping track of our specified preferences, including in terms of the presentation of content on our App.
(c) Interactions with Third Party Services
(d) California Do Not Track Disclosures
Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party web sites or online services (e.g., browser do not track signals). Currently, we do not monitor or take any action with respect to these signals or other mechanisms.
2. How Do We Protect the Information Collected?
We understand that protecting Your Information is important and endeavor to incorporate commercially reasonable safeguards to help protect and secure Your Information, including encrypting Your Information while it is at rest and in transit. In addition, we store your Health Information on a separate server than your Personal and Demographic Information (i.e., your Health Information is not linked to your name or other identifiers while this information is stored on the server). However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and you use our App and provide us with your information at your own risk.
3. How Do We Use the Information Collected?
We may use Your Information or Usage Information for various purposes, including:
- to send recommendations about birth control methods;
- to work with third party service providers to enable them to send you lists of physicians in your area;
- to provide you with information such as to send you electronic newsletters or to provide you with special offers or promotional and marketing materials on behalf of us or third parties;
- to enable you to participate in a variety of the App’s features;
- to improve the App, or our App offerings;
- to provide customer support;
- to contact you with regard to your use of the App and, in our discretion, changes to the App and/or App’s policies;
- to improve the overall experience of the App;
- for internal business purposes; and
4. How and When Do We Disclose Information to Third Parties?
(a) When You Request Information From or Provide Information to Third Parties. You may be presented with an option on our App to receive certain information and/or marketing offers directly from third parties or to have us send certain information to third parties or give them access to it. If you choose to do so, Your Information and other information may be disclosed to such third parties and all information you disclose will be subject to the third-party privacy policies and practices of such third parties. In addition, third parties may store, collect or otherwise have access to your information when you interact with their Tracking Technologies, content, tools apps or ads on our App or link to them from our App. This may include using third party tools such as Facebook, Twitter, Pinterest or other third-party posting or content sharing tools and by so interacting you consent to such third party practices. It may also include ordering or purchasing products from third parties through us where we indicate that the third party rather than us is the seller. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review such third party privacy policies and practices of such third parties prior to requesting information from or otherwise interacting with them.
(b) Third Parties Providing Services on our Behalf. We may use third-party vendors to perform certain services on behalf of us or the App, such as: (i) to assist us in App operations; (ii) to manage a database of customer information; (iii) hosting the App; (iv) designing and/or operating the App’s features; (v) tracking the App’s activities and analytics; (vi) enabling us to send you special offers or perform other administrative services; and (vii) other services designed to assist us in maximizing our business potential. We may provide these vendors with access to user information, including Device Identifiers, only as necessary to carry out the services they are performing for you or for us. Third-party analytics and other service providers may set and access their own Tracking Technologies on your Device and they may otherwise collect or have access to information about you, potentially including Your Information. We are not responsible for those third party technologies or activities arising out of them. However, some may offer you certain choices regarding their practices, and information we have been informed of regarding such choices is available in Section 5 below. We are not responsible for the effectiveness of or compliance with any third parties’ opt-out options.
(d) Affiliates and Business Transfer. We may share your information, including your Device Identifiers and Your Information and Usage Information with any parent, subsidiaries and affiliates. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the App or applicable database; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including, during the course of any due diligence process.
(e) Imminent Danger. We may call 911 when it appears as though a user presents an imminent threat of harm to himself/herself or to others and will provide first responders with Personal Information about the user as requested.
(g) Your California Privacy Rights. As noted above, we may elect to share information about you with third parties for those third parties’ direct marketing purposes. California Civil Code § 1798.83 permits California residents who have supplied personal information (as defined in the law) to us to, under certain circumstances, request and obtain certain information regarding our disclosure, if any, of personal information to third parties for their direct marketing purposes. If this law applies to you, you may obtain the categories of personal information shared by us and the names and addresses of all third parties that received personal information for their direct marketing purposes from us during the immediately prior calendar year (e.g., requests made in 2017 will receive information about 2016 sharing activities). To make such a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident and provide a current California address for our response. To make such a request (limit one request per year), please send an email to: email@example.com, with “California Privacy Rights” as the subject line or mail us a letter to: 673 Page Street, San Francisco, CA 94117. You must include your full name, email address, and postal address in your request.
5. Do Third-Party Content, Links to Third-Party Apps and/or Third-Party Apps Appear on the App?
The App may contain content, links or apps that are supplied by a third party, and those third parties may collect Usage Information and your unique device identifier when pages from the App are served to you for their own commercial purposes. In addition, when you are on the App you may be directed to other apps and apps that are operated and controlled by third parties that we do not control. We are not responsible for the data collection and privacy practices employed by any of these third parties or their apps or apps and they may be tracking you across multiple online services and may be sharing the results of that tracking with us and/or others. These third parties may have their own terms of service, privacy policies or other policies and ask you to agree to the same. For example, if you “click” on a link, the “click” may take you off the App onto a different location. These other online services may associate their Tracking Technologies with you, independently collect information about you, including Personal Information, and may or may not have their own published privacy policies. We are not responsible for these third-party privacy policies or the practices of third-party owners. Be sure to review any available policies before submitting any personally identifiable information to a third-party application or otherwise interacting with it and exercise caution in connection with these applications. We also encourage you to note when you leave our App and to review the third-party privacy policies of all third-party locations and exercise caution in connection with them.
6. How Do I Change My Information and Communications Preferences?